Privacy Policy

Information Collected and Stored Automatically

Since 1998, the North Carolina State Directory of New Hires has provided the convenience of reporting new hires online to employers. This Privacy Policy serves as a guide for collecting, storing and using information that could potentially identify an individual user of this website. Such information is commonly referred to as "Personal Information".

When visiting this website to read pages, submit forms, or download information, logs will be generated which contain data associated with the aforementioned activities, including:

  • The Internet domain and IP address from which this portal was accessed;
  • The date and time the site was accessed;
  • The pages visited;
  • If applicable, the address of any referring website.
  • The type of browser and operating system used to access the site;
  • The search terms used to get to the website, in addition to search terms used in the site’s search engine;
  • The dates and times users access the site;
  • The type of device used to access the site;
  • How often users visit the site; and
  • The links made to other websites through this site.

How is this collected information used?

North Carolina State Directory of New Hires uses this information to help make the site more useful to visitors. We never use traffic pattern information to identify individual users, this information is used only to generate statistics. These statistics are used to identify general trends concerning the use of this website, tell us which of this sites pages are the most popular, and to help us determine how we may improve this site. We do not trade, sell, rent, lease, or otherwise share information gathered on employers or employees with outside parties, unless specified under North Carolina Law.

Email Policy

We value and welcome comments and suggestions, to help facilitate this we have a portion of this website devoted to soliciting feedback. When utilized, you will be asked to provide your name and e-mail address. This information is gathered so we can create an appropriate response, In the case where a response is necessary. We may collect, monitor and store your name, e-mail address, postal address, phone number, and other domain-related information. You will always know when we are collecting this information, and disclosure is always voluntary.

The North Carolina State Directory of New Hires will occasionally send e-mails to employers, which may contain information relating to new hire laws and regulations, news bulletins, new hire reporting reminders, reporting confirmations and other topics directly related to new hire reporting or child support enforcement. E-mail addresses are never provided to any other entity outside of new hire reporting and child support enforcement.

If you e-mail us and include personal information, we may use that information in responding to your request. Send only the information that is necessary to answer your question or process your request. The e-mail is subject to the North Carolina Public Records Law. You may provide feedback via our Contact Us page.

What about "Cookies"?

A persistent cookie is generally defined as a piece of data that is stored on the user's hard drive. North Carolina State Directory of New Hires does not use persistent cookies on this website.

This site does utilize Session cookies. Session cookies are nonpersistent, they are only available during an active browser session and removed when a session ends. These cookies only store temporary information in the form of a unique session ID. No personally identifiable information can be derived from the session ID.

Registration and Online Reporting

Registration: Employers wishing to utilize this Web site's online reporting feature are required to register to use the service. Information required to register includes the following:

  • Employer Name
  • Federal Employer Identification Number (FEIN);
  • Income Withholding Address and Physical Address; and
  • Contact Information (Name, Phone Number, Fax Number, Email Address).

Online Reporting: After registering, employers may report their new hires using an interactive encrypted form. To report new hires, employers will need to provide the following information on each newly hired or re-hired employee:

  • Employee Social Security Number;
  • Employee First Name, Middle Name (if any), and Last Name;
  • Employee Address (including City, State and Zip Code);
  • Employee Date of Hire; and
  • Employee State of Hire (optional).
During registration or online reporting process, all information is encrypted using Transport Layer Security (TLS). For more information on TLS, please read the section on security.

File Transfer Features

After registering, employers have the option of securely uploading their electronic new hire data files using the encrypted web upload form or by transmitting their electronic new hire data files using the provided Secure File Transfer Service.

During data file transfers, all information is encrypted using Transport Layer Security (TLS). For more information on TLS, please read the section on security.

Links to Other Sites

North Carolina State Directory of New Hires has links on some pages that will direct users to third-party websites. The North Carolina State Directory of New Hires is not responsible for the privacy or policies of any third-party websites with which it provides links to and is not responsible for the content offered on third-party websites. Please refer to the privacy policies of third-party websites, become informed. You are the person best qualified to protect your privacy.

Website Monitoring

To ensure that this service remains available to all users, this system employs programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Use of this site constitutes consent to such monitoring. Unauthorized attempts to upload information and/or change information on this website are strictly prohibited and subject to legal action to include the Computer Fraud and Abuse Act of 1986.


The North Carolina State Directory of New Hires website operates under State and Federal auditing and security requirements. Access to sections of North Carolina State Directory of New Hires are password protected. All connections to this site are protected with Transport Layer Security (TLS) encryption. Transport Layer Security is an industry-standard used to transmit confidential information over the Internet and is widely accepted as being very secure. In addition to Transport Layer Security, all stored information is kept encrypted.

The North Carolina State Directory of New Hires uses its best efforts to promote the security, integrity, and privacy of all Personal Information that may be disclosed. We cannot vouch for the security of information sent through computers that we do not administer. North Carolina State Directory of New Hires is continuously updated for enhancements, fixes, and to maintain the highest levels of support, according to industry and internal standards, and best practices for a secure environment.

Our best efforts for security protocols and keeping up with industry standards are our pledge to you.

Changes to our Privacy Policy

The North Carolina State Directory of New Hires may, at its discretion, will review and, if appropriate, revise this Privacy Policy and our website operations. If we do revise our Privacy Policy, revisions will be posted prior to becoming effective.

Tell us what you think!

The North Carolina State Directory of New Hires welcomes your questions and comments about privacy. Please give us your Feedback!